REMOTE support
After you have downloaded the correct remote access support tool for your computer please run the tool in order to initiate it and receive your unique remote access ID number wich will be listed as "This Desk" you will need to provide this ID number in order for Doug to access your computer, you will also need to be present at your computer in order to accept the incoming connection request from Doug in ordder to start the remote session.
To schedule your remote session contact Doug via Email HERE or call 1-(530)-736-8081
* A credit/debit card will be required at the time of service
* There is a $50.00 minimum for realtime instant remote support
*All remote connections are protected with 256-bit AES encryption.
REMOTE maintenance & 24/7 MONITORING
Let Doug take care of keeping your computer optimized and running smoothly by performing weekly scheduled maintenance tasks combined with 24/7 real time monitoring of your computers health, if a problem is spotted you will be alerted right away so we can address the issue in real time! *separate fee may apply
*All maintenance is done on the backend, we never see your screen or your files.
*All remote connections are protected with 256-bit AES encryption.
*All remote connections are protected with 256-bit AES encryption.